דלג לתוכן הראשי

תבניות מסע נפוצות

מבני מסעות מוכחים שאפשר לאמץ כנקודת פתיחה למסעות שלכם.

סדרת קבלת פנים / הצטרפות​

Trigger: Event "user_created"
  → Welcome email (immediate)
  → Getting started guide (day 1)
  → Feature tutorial (day 3)
  → Success story (day 7)
  → Check-in email (day 14)

נטישת עגלה​

Trigger: Event "added_to_cart" with no purchase in 1h
  → Wait 1 hour
  → Email: "You left items in your cart"
  → Wait 24 hours
  → SMS: "Items still available + 10% off"
  → Wait 48 hours
  → Email: "Last chance"

חידוש מעורבות (Win-back)​

Trigger: Audience "inactive_30_days"
  → "We miss you" email
  → Wait 3 days
  → Branch: Returned?
    Yes → Exit
    No  → Personalized offer
  → Wait 7 days
  → Final "last chance" message

בוט תמיכה ב־WhatsApp​

Trigger: WhatsApp inbound
  Conditions: text contains "help" OR "support"
  → Send WhatsApp reply: "Hi {{ user.firstName }}, how can we help?"
  → Wait Until: user response (24h)
    Responded → Branch: Message contains "order"?
      Yes → Send order status template
      No  → Forward to support team
    No response → Send follow-up

דפים קשורים​